Your customers' idea portal, in France
✉️🚫 External email relay requiredAn open-source feedback platform powered by Fider and operated by DINAO. Collect, vote, and prioritize your users' ideas — on a French infrastructure you control.
What is Fider?
Fider is an open-source platform for collecting and prioritizing product feedback. Your users submit ideas and feature requests, vote for the ones they care about, and comment on them — allowing you to build your roadmap on real signals rather than intuition.
On the admin side, you organize posts with tags, custom statuses, and filters, and communicate progress (planned, in progress, delivered) with full transparency. Fider handles OAuth2 authentication (Google, Facebook, GitHub, or any custom provider), magic link login, multilingual support, and email notifications.
Lightweight and performant, its backend is written in Go, its frontend in React / TypeScript, with a PostgreSQL database and a multi-tenant architecture. A few hundred megabytes of RAM are sufficient, and Docker deployment is immediate. A REST API enables third-party integrations.
Host Fider at DINAO
Resource tiers compatible with Fider prerequisites (minimum 1 vCPU / 512 Mo / 5 Go). Hosted in France, fully managed.
- 1 allocated vCPU
- 2 Go RAM
- 20 GB NVMe
- Daily backups
- Managed & monitored by DINAO
- 2 allocated vCPU
- 4 Go RAM
- 40 GB NVMe
- Daily backups
- Managed & monitored by DINAO
- 4 allocated vCPU
- 8 Go RAM
- 80 GB NVMe
- Daily backups
- Managed & monitored by DINAO
- 8 allocated vCPU
- 16 Go RAM
- 160 GB NVMe
- Daily backups
- Managed & monitored by DINAO
Outbound email requires an external service
Outbound SMTP is blocked by design on DINAO's shared hosting (anti-spam protection for all our customers). For the email-sending features of Fider (notifications, campaigns…), you will need to subscribe to an email routing service outside the DINAO infrastructure (e.g. Mautic hosted elsewhere, SendGrid, Brevo, a third-party SMTP relay…).
Detection: variable EMAIL_SMTP_HOST détectée (service app) + variable EMAIL_SMTP_PORT détectée (service app) + variable EMAIL_SMTP_USERNAME détectée (service app) + variable EMAIL_SMTP_PASSWORD détectée (service app).
Managed Fider hosting in France
Self-hosting Fider means a server to maintain, security updates, backups and monitoring. With our managed Fider hosting, you use the application: we run the infrastructure.
- Deployed in minutes, always kept up to date
- Daily backups included
- Continuous monitoring, data hosted in France (GDPR)
- Prefer self-hosted with root access? Fider also runs on our Docker VPS.
Technical details
You might be wondering…
What is Fider used for?
Fider is a portal where your users propose improvement ideas, vote for their favorites, and comment on them. You thus prioritize your roadmap based on real data, with full transparency — an open-source alternative to Canny or Featurebase.
Can the portal be private?
Yes. Fider can be public (open to everyone) or private (restricted to logged-in users). Login is via email (magic link) or OAuth2 SSO.
Where are my users' data hosted?
On DINAO infrastructure in France, in one of the available data centers. Your customers' feedback and data never leave the territory.
Can I connect my own authentication provider?
Yes. In addition to Google, Facebook, and GitHub, Fider connects to any custom OAuth2 provider, configurable in the settings.
Can I change plans or export my data?
Yes. You can upgrade or downgrade at any time, and your data remains exportable — no proprietary lock-in.
